Allin1Fix ("Allin1Fix", "we", "us", or "our") operates phone, tablet, and watch repair stores in Homestead and Princeton, Florida (Go Simple Wireless Inc and Remo Wireless, doing business as Allin1Fix). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By giving us your information in store, by phone, or through our website (allin1fix.com), you agree to this policy.
Information we collect
- Contact information: your name and mobile phone number, and your email address if you give it to us.
- Repair information: details about your device (make, model, serial or IMEI number), the problem you bring it in for, repair status, and related service notes.
- Transaction information: records of your repairs, purchases, and payments with us.
- Messages: the text messages and calls you exchange with us about your repair, including your opt-in and opt-out requests.
How we use your information
- To perform your repair and provide our services.
- To send you text messages and other communications about your repair — for example, that your ticket was received, that we are waiting for a part, that a part has arrived, and that your device is ready for pickup — and to answer your questions (our text messaging program is described in our Terms and Conditions).
- To contact you about the specific repair or transaction you asked about.
- To keep business records, prevent fraud, and comply with the law.
How we share your information
Your mobile phone number and text messaging information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell your personal information. We share information only as needed to run our business and provide our services — for example, with the messaging and phone providers that deliver our text messages and calls, and with payment processors that handle your payment — and when required by law or to protect our rights.
Text messaging
When you give us your mobile number at repair intake and agree to receive updates, we send you text messages about your repair. Message frequency varies based on your repair's progress. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help. See our Terms and Conditions for full program details.
Data retention and security
We keep repair and transaction records for as long as needed to provide our services and meet legal and tax requirements. We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.
Your choices
You may opt out of repair text messages at any time by replying STOP. You may ask us what information we hold about you, or ask us to correct or delete it, by contacting us below. Opting out of text messages does not delete your repair records.
Contact us
Leisure City — Homestead
28945 S Dixie Hwy, Homestead, FL 33033
(786) 494-8488
Princeton
24420 S Dixie Hwy Unit B-4, Princeton, FL 33032
(305) 246-4900
Allin1Fix — Texting line: (786) 226-0840 — Website: allin1fix.com
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "last updated" date.